Our client, an innovative payment solutions provider, conceived a cashless app for a GSM-based solution. The idea was to transform the way people transact in underserved markets in India and Africa. Recognizing the widespread use of mobile phones, particularly the practice of giving “missed calls,” they designed a solution that would allow even the most technologically challenged and underserved users to make payments with the same simplicity. The challenge was to build the merchant end of the application that would make cashless transactions seamless for everyone, including those without smartphones or internet access.
The client’s solution was created under the UPI123 system that enables more feature phone users to go cashless with United Payments Interface. Our client had already engaged with multiple vendors who had not held up their end of the bargain and left the project without completing the work. The client found out about Aascent Info Solutions via another one of our clients and contacted us to see if we could help them out because they had already built the consumer workflow of the product but could not launch it without completing the merchant workflow.
The project was burdened with a complex and flawed foundation laid by previous solution providers. Our team spent considerable effort rectifying these issues to establish a stable base for development.
Operating under stringent deadlines, we prioritized the merchant workflow to ensure a timely and successful product launch.
Building an intuitive and user-friendly application was paramount, especially considering potential users with limited digital literacy and unreliable network conditions.