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Custom SaaS Restaurant Management Solution to Reclaim Profits and Enhance Efficiency
Overview
Our client based in Bielefeld, Germany specializes in providing software solutions across verticals, including ERP & CRM systems for small & medium-sized companies, supply chain digitization, streamlining logistics operations, core HR operations and other cloud-based solutions. The client wanted to create a custom software solution for restaurant owners who lost profit margins to delivery app services, by creating a bespoke application.
Use Case and challenges
The client partnered with Aascent InfoSolutions to build a SaaS-based software solution empowering restaurant owners to reduce the 20% profit share typically taken by delivery app services. Their key challenge was a shortage of skilled workforce.Â
They were facing challenges with:
- Market intelligence on existing solutions
- Extracting business information of target audience
- Providing a common application/solution for 100+ clients
Our Solution
Our team at Aascent InfoSolutions built a comprehensive software application that took the pain out of restaurant operations and improved customer experience.Â
Key Features:
- Customizable functionalities for different businesses within the same industry
- Contactless restaurant reservation and website integration
- Hasslefree online ordering system with centralized control over multiple restaurants
- Easy payment processing, tracking of dine in, takeaways, and door to door delivery
- QRcode enabled menus for dine in customers
- Online ordering application for customers outside the restaurant
- Kitchen monitor notifications for new orders
- APIs to connect with cashier systems for better menu and pricing management
Technology Stack
- Front End: HTML, CSS, React Framework
- Back End: .NET
- Database: SQL
Engagement Benefits
Automated Alerts and Incentives
Improved engagement with automated phone/text alerts, coupons/discounts, and scheduled orders
Customizable Delivery Zones
Enhanced operations with customizable delivery zones with specific order minimums and charges
Targeted Marketing Campaigns
Improved market segmentation and customer understanding for targeted campaigns Seamless user interface and ease of transactions with group order capabilities and a plethora of payment options
Control Over Brand and Profit
Greater control over brand, relationships, and profit through the restaurant’s own online ordering system
Realtime Order Management
Realtime management of pickup, delivery, and contactless dinein orders
Centralized Operations Control
Centralized control of menus, kitchen monitors, order volumes, and staff notifications by location