Success Stories

Elevating Global Logistics with Advanced Technology with Precision and Reliability

Overview

Our client is a global logistics company offering specialized time, temperature, and security-sensitive transportation and logistics services along with the next flight out (NFO), air charter, managed transportation, on-demand and on-board courier services in line with global trade compliance policies. Our client’s customers include international leaders in diverse industries such as biopharmaceuticals, life sciences, high tech, and aviation. Their USP is the delivery of high-value, time-critical shipments worldwide. To manage such a large fleet of global operations, our client was looking to streamline their operations and technology stack.

Use Case

Precision and reliability are the linchpin of success in this domain. Our client wanted to cement their position as the leader in precision-logistics, optimizing their shipping and logistics operations. Since the client has a diverse customer base with varied requirements for critical shipments, they needed to enhance their software, processes, route planning, optimize tracking and authentication, rate calculation and ensure the safety and security of all shipments. The operation and management include lots of moving parts and technical accuracy, speed and reliability are paramount to ensure the success of each shipment.

Our Approach

Enhancing the shipping and logistics application

We built a robust shipping and logistics process using the .NET framework providing smooth management of shipments, route planning and real-time tracking.

Integration

When it is a large operation with many variables, integration is key to have transparency and traceability. We used multiple APIs serving various needs like authentication, flight tracking, temperature monitoring etc. We used WCF, web services and .NET Core framework for API development to enable efficient communication and data exchange. Scheduler Windows Application Leveraging windows scheduler API we automated and streamlined logistics operations, enhancing efficiency and reducing manual errors.

Maintenance and support

Our team also built applications for handing team processes, analysis and support tasks, improving collaboration and productivity. We also executed modules for Salesforce integration, process improvements and billing, enhancing the overall efficiency and customer experience.

Our Solution

To meet the stringent success criteria for our client, we designed a comprehensive logistics solution using a robust technology stack and strategic process improvements.

Technology Stack

.NET latest 4.7 for server-side application
WCF, Web Services, and .NET Core for API development
AngularJS and ASP.NET Web API for front-end development
SQL Server for database management
Continuous Integration and Continuous Deployment (CI/CD) using Microsoft Azure for seamless software deployment and updates

Engagement Outcomes

Our client saw significant enhancements in their shipping and logistics operations including:

Efficiency and accuracy

Our backend services improved efficiency and accuracy in shipment tracking and route planning.

Customer experience

Real-time monitoring and tracking enhanced processes and customer satisfaction

Time-sensitive and critical shipments

We improved the security processes and safety of regulatory bound and time-critical shipments ensuring compliance with industry standards.

Collaboration, communication and traceability

Elevating operational stability, collaboration, and communication within the team for improved traceability and swift customer query responses.

Ultimately, our precision- logistics solution empowered the customer to meet the evolving demands of their competitive industry and maintain their position as a trusted leader in the shipping and logistics sector.

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“Ascent InfoSolutions’ technical expertise and specialized domain understanding has been instrumental to the success of our global logistics operations. As an organization in the time-sensitive and security-sensitive logistics, precision and reliability are indispensable to our offerings. Ascent Info understood the memo and our unique use case, delivering a holistic solution that went far beyond our expectations. Their expertise in using cutting-edge technology and integration created seamless processes across our operations.

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